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Frequently Asked Questions

Do you offer warranty coverage on your products?

Absolutely. All our products come with a manufacturer’s warranty. Specific warranty periods may vary by brand, so please refer to the individual product page for details.

Can I return a product if I’m not satisfied?

Yes, we offer a hassle-free return policy. If you’re not completely satisfied, you can return the product within 60 days of purchase, provided it is unused and in its original packaging. Visit our Returns Policy page for full details.

Are your car seats compliant with safety regulations?

Yes, all car seats sold by TOTS meet or exceed UK and EU safety standards. Look for features like ISOFIX compatibility and extended rear-facing options in our product descriptions.

Are there any discounts or promotions available?

We frequently run seasonal sales and special promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking number via email. Use it to monitor your delivery status online.

Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping fees and delivery times vary based on location. Check our Shipping Information page for more details.